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ForWare’s Automotive solutions are meticulously crafted to cater to the dynamic environment of car dealerships, offering unparalleled usability and efficiency. Our intuitive tools, such as Vehicle Health Check (VHC) and Video, empower every team member to effortlessly manage inventory and maintenance tasks without requiring specialised skills. By consolidating workshop and service desk functions onto a single platform for Fleet and Retail, ForWare simplifies operations, ensuring consistency and ease of use.
Our service plan system exemplifies simplicity and flexibility. Whether you opt for custom plans tailored to your dealership’s requirements or standard plans covering petrol, diesel, hybrid, and EV vehicles, ForWare offers unparalleled convenience. Once locked into the system, service requirements are seamlessly integrated for your service team. Additionally, our Vehicle Health Check (VHC) feature provides customers with the benefit of a comprehensive digital check-up, enhancing transparency and trust.
Delays in job authorisation can significantly impact workflow efficiency, leading to frustration and increased costs. ForWare streamlines the authorisation process with a single click, minimising delays and stress. Notifications can bypass Service Advisors, going directly from mechanics to Fleet Managers, ensuring swift approvals and seamless operations.
ForWare’s integrated VHC and Video system streamlines the vehicle inspection process, enabling technicians to access vehicle information swiftly on one device. This facilitates prompt communication with customers and Fleet Managers, efficiently securing approvals while the vehicle is still in the workshop.
Traditional vehicle health checks often required mechanics to remove their gloves to input information or await feedback, leading to productivity losses. With ForWare, mechanics can input faults and request authorisation directly from customers or Fleet Managers without removing their gloves, streamlining workflow and saving valuable time.
Efficient service record management is critical for car dealerships. ForWare records repair and authorisation details in real-time, streamlining the workflow for Service Advisors and providing quick access to service history during bookings. Integration with existing CRM systems ensures seamless data transfer and GDPR compliance, eliminating the need for process overhauls.
ForWare’s automotive fleet management system consolidates all invoices into one monthly batch, simplifying billing for Fleet Accounts Departments and reducing administrative burden. This streamlined approach saves time and ensures hassle-free operations for all stakeholders.
ForWare’s customisable features and commitment to continuous improvement make it the ideal solution for Service Managers and Service Advisors seeking to enhance efficiency without compromising quality. Contact us today to discover how ForWare can transform your dealership’s operations and elevate the customer experience.
ForWare’s software stands out for its exceptional flexibility, empowering car dealerships to tailor features to their unique needs and preferences. This level of customisation ensures that the software seamlessly integrates with existing processes, enabling a smooth transition and effectively optimising fleet management.
The automotive industry faces capacity challenges, exacerbated by longer lead times for service, maintenance, and repair (SMR) due to a shortage of new talent since the pandemic. While Fleet Managers cannot directly change this situation, proactive planning is essential to mitigate delays. ForWare’s system enables proactive planning by allowing Fleet Managers to highlight repairs in advance, streamlining workshop scheduling and minimising downtime.
Additionally, expanding workshop networks is crucial to efficiently address breakdowns and unscheduled work. ForWare’s user-friendly system empowers dealerships to easily add new workshops, enhancing flexibility, and ensuring uninterrupted operations. This scalability feature is particularly beneficial for accommodating future growth and evolving needs.
To learn more about how ForWare supports car dealerships in customising their network and streamlining operations, contact us today for personalised assistance and guidance.
Meeting the needs of mission-critical fleets for over a decade
A market leader in fleet maintenance systems
A flexible and customisable system that works for the user and allows for easy integration with other systems
Constantly evolving and adding new features based on customer feedback
Web-based and easy to use, with a user-friendly interface and industry-first video capabilities
Compatibility with manufacturer service plans and the ability to create custom plans
Real-time authorisation and unified billing to streamline the billing process
Support for electrification and the ability to match fleets with authorised EV-service agents
Customer online contactless payment supported
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